shutterstock_759579400.jpg
shutterstock_759579400.jpg

FREQUENTLY

Asked Q's

Frequently Asked Questions

What types of payments do you accept?


We accept Visa, MasterCard, Discover, American Express, Venmo and CashApp.




What happens if I have to cancel?


We get it, emergencies happen. If you must cancel your booking, please contact as soon as possible. Cancellations made at least 24 hours prior to installation date will receive a 50% refund of your booking rate or you may leave the FULL amount on credit for a future booking date, based upon our availability. Cancellations made the day of scheduled delivery may not receive a refund.




Do I get to keep the signs?


No. The Yard Card is a rental and owned by Grass Glitter Yard Cards. You are paying for the rental of the yard cards and we will be back to pick them up. If you need a sooner pick-up please contact us right away via email, phone or text. You will be charged for missing or damaged lawn display items (signs, stakes or lighting fixtures).​ **If this is a gift, please make sure that a homeowner knows that we will be setting up in their yard.**




Tell me about delivery, set-up and removal.


Yard Card rentals are typically delivered between 6pm the night before the event and 6am on the morning of the event. Pick-up will be after 6pm on the last day of the rental. Late pick-ups may be offered upon request and availability (additional charges apply). For schools we typically takedown after school releases. **If this is a gift, make sure that a homeowner knows that we will be setting up in their yard.** **If you have a HOA please obtain permission in advance.**




Do you have a customer referral program?


We do offer a customer rewards program for repeat customers. We also offer unique fundraising opportunities such as our school referral program that is perfect for PTO, GradBash, Prom or Booster Clubs as well as local Police and Fire Departments and the local animal shelters. Contact us today if you have any questions about how Grass Glitter can sprinkle a little excitement on your next event!




Where do you service?


We service Ocala, Belleview, Summerfield, Ocklawaha, Lady Lake, The Villages, Weirsdale